Terms of service

Welcome to KaathCraft. By accessing or using our website and purchasing our products, you agree to comply with the following Terms & Conditions. Please read them carefully before using our services.

General

KaathCraft reserves the right to update, modify, or change these Terms & Conditions at any time without prior notice. Continued use of the website after any changes indicates acceptance of the updated terms.

Products & Pricing

We strive to ensure that all product details, descriptions, dimensions, images, and prices displayed on our website are accurate and AI generated.

However:

  • slight variations in color, texture, wood grain, and finish may occur due to handcrafted manufacturing and screen display differences.
  • handcrafted furniture may naturally include minor unique variations that enhance its authenticity.

KaathCraft reserves the right to:

  • modify product pricing,
  • discontinue products,
  • or update product information at any time without prior notice.

Orders & Acceptance

Once an order is placed, customers will receive an order confirmation via email, SMS, or WhatsApp.

KaathCraft reserves the right to:

  • accept or reject orders,
  • cancel suspicious or fraudulent transactions,
  • or request additional verification if required.

Payments

We accept secure online payments through authorized payment gateways.

Orders will be processed only after successful payment confirmation.

KaathCraft does not store customers’ payment card details on its servers.

Shipping & Delivery

Delivery timelines mentioned on the website are estimated and may vary depending on:

  • location,
  • courier availability,
  • customization,
  • or operational conditions.

For detailed delivery information, customers are advised to review our Shipping Policy.

Returns, Refunds & Cancellations

Return, refund, replacement, and cancellation requests are governed by our Return & Refund Policy.

Customers are encouraged to review the policy before placing an order.

Intellectual Property

All content on this website, including:

  • product images,
  • logos,
  • designs,
  • graphics,
  • text,
  • and branding,

is the property of KaathCraft and may not be copied, reproduced, or used without prior written permission.

Product Usage

Customers are responsible for using products appropriately and following basic care instructions.

KaathCraft shall not be held responsible for damages caused due to:

  • misuse,
  • improper handling,
  • unauthorized modifications,
  • or failure to maintain the product properly.

Limitation of Liability

KaathCraft shall not be liable for:

  • indirect or incidental damages,
  • delays caused by third-party logistics,
  • or losses arising from circumstances beyond reasonable control.

Privacy

Customer information shared with KaathCraft is handled securely and in accordance with our Privacy Policy.

Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising in relation to the use of this website or purchase of products shall be subject to the jurisdiction of courts located in Rajasthan, India.

Contact Us

For any questions regarding these Terms & Conditions, please contact:

KaathCraft
POONAM ART PLACE
G-1, 108-109, RIICO Industrial Area, Road No. 5
Churu, Rajasthan, India – 331001

Phone: +91 90246 41027
Email: support@kaathcraft.com