Privacy policy

At KaathCraft, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard customer information when you visit or make a purchase from our website.

By using our website, you agree to the practices described in this policy.

Information We Collect

When you visit or place an order on our website, we may collect information such as:

  • Name
  • Phone number
  • Email address
  • Shipping and billing address
  • Payment information
  • Order details
  • Device and browser information
  • IP address and website usage data

This information helps us process orders, improve customer experience, and provide support services.

How We Use Your Information

KaathCraft may use customer information for:

  • Processing and delivering orders
  • Customer support and communication
  • Order updates and tracking notifications
  • Improving website performance and user experience
  • Marketing and promotional communication (only where permitted)
  • Fraud prevention and transaction security

Payment Security

Payments made on our website are processed through secure third-party payment gateways.

KaathCraft does not store customers’ debit/credit card details on its servers.

Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

  • improve browsing experience,
  • analyze website traffic,
  • remember user preferences,
  • and enhance marketing performance.

Customers can disable cookies through their browser settings if preferred.

Third-Party Services

We may use trusted third-party services for:

  • payment processing,
  • shipping,
  • analytics,
  • advertising,
  • and website functionality.

These services may collect limited information necessary for providing their services securely and efficiently.

Data Protection

KaathCraft takes reasonable security measures to protect customer information from unauthorized access, misuse, or disclosure.

However, no online platform can guarantee complete security of data transmission over the internet.

Marketing Communication

Customers may receive:

  • order-related communication,
  • support messages,
  • promotional offers,
  • or updates from KaathCraft.

Customers may opt out of promotional communication at any time.

Customer Rights

Customers may request:

  • access to personal data,
  • correction of inaccurate information,
  • or deletion of data where applicable.

Requests may be submitted through our support contact details.

Policy Updates

KaathCraft reserves the right to update or modify this Privacy Policy at any time without prior notice.

Updated versions will be posted on this page.

Contact Us

For any questions regarding this Privacy Policy or your personal information, please contact:

KaathCraft
POONAM ART PLACE
G-1, 108-109, RIICO Industrial Area, Road No. 5
Churu, Rajasthan, India – 331001

Phone: +91 90246 41027
Email: support@kaathcraft.com